Why Do Customers Complain?

Customer complaints management is important. Businesses can learn the reasons why their customers complain and look for solutions.  Customer complaints management enables higher levels of customer satisfaction.

Staff must be trained in the best practices for handling customer complaints and invest in complaint handling software .  Each customer interaction must be done with empathy and a real strong motivation to listen to the customer.  It should include a one on one interaction with a relaxed and non threatening approach.  An apology should be included at the start of the exchange.

A full set of notes should be prepared in the consumer complaint software that you are using – and during the interaction give the customer frequent summaries of what you are including.  Take responsibility for the problem and outline the steps that will be involved in your research and resolution.  Let them know the time frame and when you will contact them.

It is important that you follow up at the assigned date.  This shows the customer that you are really interested in them and their problems.  You can also take a proactive approach by contacting your customers regularly – not just when they have a problem.

April 9, 2013Permalink Leave a comment

How to Decrease Stress through Exercise

Do you want to free yourself from stress after a hard day’s work? The answer is simple. Exercise.
Exercise is an excellent stress reduction tool because it helps release built-up tension in the body. It is also a great way to release emotional tension because through physical activity, your body releases the happy hormone “endorphin” which promotes a feeling of happiness. Overall, exercise helps promote health and wellness.

Some forms of exercise let you become more social. Some would let you get into a meditative state. All forms of exercise helps increase a person’s self-esteem, aside from promoting a sound mind and body.

So if you have the chance to exercise, just do it! The first step is to find the best exercise that would fit your needs. Here are some forms of exercise which can help reduce stress:

1. Yoga. Yoga allows you to enter a meditative state. It helps promote physical health and flexibility of the muscles through the various positions it entails. Aside from that, yoga also enhances the mind and spirit since you are able to concentrate and meditate.

2. Swimming. Water has soothing and calming properties which is perfect for the body. During summer, why not try this activity so that you can get in shape, cool off, and simply have a great time with friends and family. Swimming also helps develop the cardio-respiratory areas of the body. In fact, it is also good for treating asthma.

3. Karate. Who says karate is just for self defense? This form of exercise is also useful for releasing emotions such as anger and frustration and it is also effective for removing stress and tension. Aside from enhancing the body’s power and strength, karate is also a good exercise for self-discipline.

4. Brisk walking. If you want to take things easier, brisk walking is perfect for you. You can easily fit this activity in your busy schedule since you can do this form of exercise anytime, anywhere. In fact, you can take a walk early in the morning, during lunch, or even in the late afternoon or evening. During weekends, you can take your baby in a stroller and walk around your community.

5. Jogging. Jogging is also another good form of exercise. You can jog early in the morning before taking a shower or in the late afternoon before going home from school or work. Jogging is also a good exercise for the heart and lungs and it promotes leg power as well.

Remember that stress can cause illness and other negative effects in the body. One way to cope with stress is to regularly engage in physical as well as meditative exercises. If you exercise regularly, your body’s immune system is also given a boost, thereby, making you less prone to diseases.  Kit yourself out for exercise at locations such as dazadi.com

 

April 9, 2013Permalink Leave a comment

Doing It Yourself Great for Self-Image

Having a do-it-yourself attitude and taking care of car problems can not only save some money, it also helps boost your self-confidence and your self-image. Though you might not be particularly handy or think that you’ll be able to fix a car, it just takes some time and practice.

Before long you’ll be able to tinker with the best of them and get a bit of self confidence to boot.

How To Get Started

Car repairs don’t have to be difficult, but you should know your limits. It’s important to start small with things like changing the fluid and checking the oil. By starting out slow and with minor repairs you’ll get more familiar with your car’s layout and how it works. You should read some books on car engines to get a better idea of what you’re doing and the consequences of making a mistake. This will save you the trouble of making a mistake and possibly injuring yourself or damaging the car.

When you first start learning how to fix a car you should ask for some help. One of the best ways to learn something is by having someone show you how to do it. Most people have friends or relatives that know a little something about cars. Try asking around to get see who knows what and then go from there.

There are also many tutorials on youtube or videos that you can watch to get information from experts. By spending time watching this and listening to people who have experience, you’ll get a full array of knowledge. Because car repairs are a mechanical skills your confidence will come back working on the car itself.  If you start out by working with friends or family and then progress to doing the minor repairs then you’ll eventually build enough confidence to do the repairs on your own.

What Not to Repair

There are some car repairs that are too delicate unless you happen to have training as a mechanic. If there is any repair that needs to be done on the brakes then you should certainly consult a mechanic. There’s no sense in risking the life of you and your passengers because you want to tinker around on your car.

By sticking with minor repairs, you’ll be able to gain self confidence and boost your self image. As long as you take your car in for more serious repairs, it will be totally fine to do the easier repairs on your own.

Guest post by Neela Dodson, blogger and lifestyle coach specializing in helping women take control of their environment through home repair, auto maintenance, and DIY in general.  She is proud to be able to tell the difference between American Racing Wheels and standard car rims.

December 31, 2012Permalink Leave a comment

Spiritual Approach to Recovery

Former addicts, whether they be alcoholics, drug addicts, or gambling addicts will often tell you that they did not truly recover until they discovered the spiritual aspects of recovery. Alcoholics Anonymous (AA), Narcotics Anonymous (NA), and Gamblers Anonymous (GA), all have a twelve-step program which calls on a “higher power.” Both 12-Step and non 12-step rehabilitation programs like those listed here encourage spiritual connections.

It is important to note, that the programs define themselves as “spiritual” not “religious.” A higher power can be anything of your choosing, so long as it is spiritual in nature. Being spiritual means believing in something greater than yourself, while not necessarily committing to a specific deity, its church, and its dogma. For some people it may be God or Allah or Buddha, for others it may be the power of nature or the universe, and for still others it may be a group or their sponsor.

Spirituality is important in recovery, because a large part of addiction is denial. If one is truly spiritual, denial needs to be thrown out the window. For example, if you believe in God, you also probably believe that he or she knows when you’re lying, even if you think you’re doing a terrific job of it. This is part of the reason why spirituality is often more important than family support in recovery… because while you may still be able to lie to your family, if you become truly engaged with your higher power, you will no longer be able to lie to yourself. Honesty is a huge step on the road to recovery.

Another aspect of recovery that spirituality encourages is fellowship, or the gathering of like-minded people, with similar world views and beliefs. Addiction often causes addicts to isolate and become so self-absorbed that they lose many of the values that they grew up with. Becoming involved with a higher power and group settings allows the addict to regain his or her values and build a support system which will aid in lasting recovery.

It also also important to note that spirituality cannot be forced. Dragging an addict in your life back to church on a regular basis, will not force that addict to start believing; nor will piling self-help books on his or her doorstep. Trying to ram religion or spirituality down an addict’s throat, will often have the opposite effect, and can cause an addict to become resentful and push back against anything spiritual in nature. True spirituality must come from within the addict, and will only occur when the addict is truly ready to stop using.

This concept may be hard for family members of addicts to digest; because they only want to help. However, in the world of addiction, sometimes the best help a family can give is removing actions or behaviors which enable an addict and promote continued use. Spirituality often starts when an addict is at his or her lowest moment, sometimes called a “bottom.”

November 22, 2012Permalink Leave a comment

A Closer Look at Chronic Fatigue Syndrome

Chronic fatigue syndrome is probably one of the most misunderstood medical conditions. With causes that are unknown, symptoms are often dismissed by those who suffer from this condition with the notion that with enough sleep and rest, the symptoms will subside or eventually go away. Thousands who suffer from chronic fatigue syndrome may not even realize how much their day to day activities and even their relationship with those around them are affected. There is really a lot to know and much more to understand about this condition. Learn more about chronic fatigue syndrome, its causes, and its symptoms, and how one can cope with this condition.

Often described as both physical and mental fatigue, myalgic encephalomyelitis (ME) or chronic fatigue syndrome (CFS) is classified as a neurological condition that is commonly seen in women between ages 30 to 55. It can however affect men, women, and children of any age. The difficult part of suffering from chronic fatigue syndrome is that the symptoms do not go away easily even with proper sleep or rest. A program for chronic fatigue syndrome is what makes conditions improve over time.
While causes are unknown, chronic fatigue syndrome is marked by long term fatigue. Theories surrounding the causes of this condition include the following:

  • viral infections – although no direct correlation has been fully established, there are numerous types of virus infections that are associated as triggers to chronic fatigue syndrome
  • brain abnormalities – triggers emanating from a neurological origin is believed to cause several symptoms that are prevalent in chronic fatigue syndrome
  • genetics – it is also theorized that genetics play a role in the development of chronic fatigue syndrome (ME/CFS)
  • hyper-reactive immune system  – a hyper-active immune system can tire out the body and prompt several functions of the body to shut down leaving patients feeling tired and weak.
  • hormone imbalance – hormone imbalance, specifically during premenstrual or menopausal stages can leave the body feeling tired and weak. Prolonged instanced may lead to ME/CFS.
  • psychiatric or emotional conditions – emotional imbalance can trigger to body to react differently to things and may lead to a weak and unhealthy body
  • oxidative stress – lack of antioxidants in the body to combat free radicals can cause early degeneration of the immune system
  • environmental factors – factors outside of the body, which may sometimes be beyond the control of the patient, may also acts as triggers to chronic fatigue syndrome.

What are the symptoms of chronic fatigue syndrome ME/CFS?

While there are no tests that can prove that one has ME/CFS, there is an existing list of common symptoms that can help in the diagnosis of the condition. The common symptoms are:

  • Persistent fatigue
  • Cognitive difficulties described as confusion, forgetfulness, and trouble concentrating
  • Hypotension or low blood pressure
  • Sore lymph nodes in the neck or under the arms
  • Mild fever may occur
  • Headache, muscle and joint pains
  • Sore throat

Persistent fatigue that is new often describes chronic fatigue syndrome. Suffering from one of several of these symptoms over a prolonged period of time can leave a patient incapable of performing simple tasks and activities. These symptoms result to stress, anxiety, and weakness, that when not attended to properly may lead to more serious health conditions such as a weakened immune system, heart disease, and blood disease. Avoid chronic fatigue syndrome to develop with proper nutrition, physical exercise, and natural supplements can help the body relieve stress, anxiety, and fatigue.

Learn more about CFS and other health matters by visiting sites like this one.

August 31, 2012Permalink Leave a comment

Five Steps on the Path to Recovery

When working to recover from a debilitating illness or any great medical challenge, such as a stroke or aneurysm, no one can predict the future. What will a given person’s recovery look like? What capacities will the survivor regain? Will life ever go back to “normal” again? The journey for each person is unique, and recovery is not simple or straightforward.

So I don’t want to oversimplify the path to recovery from a major stroke, an aneurysm, or any other such challenge. That being said, I would be remiss if I didn’t share the wisdom with others that I learned on my own journey to healing and well-being after suffering a ruptured brain aneurysm and hemorrhagic stroke at age 61. Why? Because I was told by doctors that I would never walk again, much less live the full life I live today—but I managed to prove them wrong.

Here is some insight into how I made a recovery back to normal that physicians still marvel at today. My story is not a common one, and every outcome is different. But I offer this inside look at my own path to recovery to those battling a similarly debilitating condition in the hope that they will be able to follow it to some positive effect.

1. Believe, believe, believe in yourself—no matter what. After my aneurysm and stroke, the well-meaning doctors told me that I would never walk again, not to hurt me, but to set appropriate expectations. But to myself, I thought, “Bull. I will walk again” and I used this determination to help me deal with all of the setbacks and false starts I had as I commenced my journey to walk again and thereafter to make what is basically an almost full and complete recovery.

2. Take one day, one step, one movement at a time. After the aneurysm and stroke, I couldn’t move one whole side of my body and only had an extremely limited use of one hand and arm on the other side. So I started small on my mission toward walking. First, I moved my quasi-usable hand to reach out to a nightstand. Next I figured out how, though with incredible difficulty, to swing my legs over the side of the bed. I fell the first several times I tried to stand up or take a step, but every day I would try again, and little by little progress was made. Eventually, I had walked from my bed across the room. Sometime thereafter, I managed to make it down the stairs of my house.

3. Maintain a positive attitude in spite of it all, and avoid negative people. Because I had overcome so many challenges in my life, when I came out of a week-long coma that resulted from my aneurysm and stroke, I had the positive belief that I could overcome challenges again including this one, the greatest challenge of my life. I avoided negative people whenever possible (admittedly not always easy given my compromised condition), and I used negative attitudes that I did encounter to inspire me in some fashion. When my angelic doctors said things like, “You’ll never walk again”, I told myself that I had to work harder to prove them wrong. “I’m going to make it,” I thought. “I don’t know how, but I’m going to.”

4.  Choose self-worth over self-pity. As Confucius said, “To be wronged is nothing unless you remember it.” Having a stroke and aneurysm was undoubtedly the greatest challenge of my life, but I did not let myself wallow in self-pity. If it would have helped, perhaps I would have. But I knew it wouldn’t. So I focused all of my energy on the idea that I would get better, somehow, and that I would, if blessed to recover in some fashion, go forth to serve others.

5. Create a vision for the future. There’s not a lot you can do after you’ve lost your ability to use your muscles, but to think, contemplate, and reflect on one’s life and mysteries of the universe and the hereafter. I thought, “If I am blessed enough to recover to any degree, I will do all I can to become a better person and to serve others.” It’s not that I’d been a bad person – quite the contrary in my opinion — but we all make mistakes in life and I’d certainly made my share. Yes, we all stumble along the pathway of life and I was no different. I used this vision for the future to give me the motivation to try to get out of bed, to heal myself (with the help of others) and to keep on living.

I cannot take full credit for my recovery—for that I owe an enormous debt of gratitude to the truly amazing physicians who operated on me after the ruptured brain aneurysm; to my physical therapists; and to the Divine Spirit itself, who seems to not be finished with me yet. Nonetheless, I credit the previous five approaches with helping me on my journey toward healing and I hope they can be of use to others facing similar or equally daunting health challenges.

Former California Senator Omer Rains is the author of “Back to the Summit” (Morgan James, 2012, http://backtothesummit.com/). After a life-threatening stroke and aneurysm at age sixty-one, Senator Rains beat the medical odds to walk again and once again lead a life of service to others. Among other responsibilities, he currently serves as Chairman of the Board of READ Global.

June 20, 2012Permalink Leave a comment

Using Cognitive Behavioural Therapy to Beat Depression

Cognitive Behavioral Therapy (CBT) has had a huge amount of research carried out on it by medical professional scientists to show its effectiveness against depressive disorders. More and more people suffer from depression and other mental health problems such as obsessive compulsive disorder (OCD), acute anxiety and eating disorders. This could be due to the global economic downturn and people struggling with employment and housing or it could be that depression is not the taboo subject that it once was, and many people are more open about their suffering nowadays. It is perfectly normal to get depression at any point in life as it can be due to a chemical imbalance in the brain which you have no control over.

Self help booksAt one time doctors would simply give you anti-depressants to deal with anxiety or low mood without addressing the cause. Cognitive behavioral therapy is a brilliant way to treat mental health problems, either instead of medication or alongside it. It is not the type of treatment where you would lie on a couch and tell the doctor all about your past. CBT totally focuses on the here and now, and how a person is feeling on a day to day basis. It is a therapy which will not cure depression, but it will help you think more positively about things in general by changing negative behavioral cycles.

People who suffer from depression and anxiety etc, think very negatively about life and about themselves. A CBT therapist works with a patient to identify the link between negative thoughts and the effect it has on a person’s mood. A specially trained therapist will encourage a person to concentrate on their negative thought and address it. To ask themselves questions such as ‘why did I just have that thought and what triggered it’ and ‘How does the thought make me feel and how can I change the negative way I feel to a positive feeling’. A CBT therapist will ask the patient to keep a mood and thought journal. They are expected to keep a daily record of any negative thoughts they have and how it affects their mood. CBT basically addresses the way we think, feel and then how we go on to behave as a result of these thoughts. Similarly, if a person occasionally has a nice thought with even a hint of positivity, CBT would encourage internalization of how the nice thought made them feel. This ‘behavioral exposure’ is quite a baptism of fire but has proven positive results.

CBT has a very high success rate for people suffering from certain mental health problems such as clinical depression, OCD, body dimorphic disorder, anxiety and eating disorders. By keeping thought journals as well as talking openly to a qualified therapist, sufferers can begin to change their negative thought patterns by recognizing it when it comes, analyzing it and then letting it go, no longer dwelling on it and letting it trigger low mood. Most people find having a year or so of CBT therapy makes them feel empowered and more assertive, resulting in less negative emotional feelings.

Of course CBT does not suit everyone and is not helpful for all conditions. Some people find it too distressing to write down their thoughts and analyse the way they are feeling as this in itself can bring on an anxiety attack. There are other things to try such as meditation, mindfulness and hypnosis which have all proved to be effective in helping to cope with depression and putting a more positive spin on thinking patterns.

About the author
Grace Pamer is a work from home mom and the author of www.RomanceNeverDies.com, one woman’s on going quest to get the world reacquainted with the art of writing love letters.

April 14, 2012Permalink Leave a comment

How Mindfulness Can Help With Depression, Stress, Anxiety and Chronic Pain

For over thirty years mindfulness has been a recognized alternative therapy to help people cope with illnesses such as depression, acute anxiety, stress, obsessive compulsive disorder (OCD) and even chronic pain. Mindfulness proves that we can use our own bodies as a way to increase awareness.

Difficulties such as depression and mental health problems or living with chronic pain are part of life. Using mindfulness as part of our everyday lives can help us cope with these things in a better way. Being mindful cannot cure problems and you will still have to take any normal medication, but it helps to change the way in which we think about them. This is because practicing mindfulness refocuses our minds.

We can begin practicing being mindful by taking small steps. Mindfulness is all about being aware of what we are doing at any one given time. So next time you are doing something routine such as eating a bowl of pasta, concentrate on eating the food and ask yourself ‘what is the texture of my food like?’, ‘What flavors can I detect?’. Really try and chew your food and be aware of the nourishment that your body is getting. You can do these exercises in all your daily activities. For example, when you are going for a walk, try and notice your surroundings by asking yourself what you can see, what do the trees look like? Is it cold or breezy? You normally carry out these tasks without giving it a thought. By practicing these rituals while you are living your normal life, you will soon learn that you can feel enriched. Negative thought cycles often caused by depression, will start to become broken. You may usually think that if you answer the door you will have an anxiety attack, but by being mindful and taking slow deep breaths, this feeling will pass and it will eventually become the norm to address your problems without worry.

If your normal first reaction on waking in the morning is negative and you lack motivation then this can be very distressing. Being mindful helps your pain tolerance increase and this has a domino effect because you will automatically fear the pain, anxiety or stress less. The more you fear bad things happening, the more likely it is that they will happen. If you are in a calm, peaceful state this will help you deal with all of your problems.

Meditation is a key part of practicing mindfulness and does not come naturally to most people. Like all things in life, it is a skill which can be learned over time. You should start off by lying or sitting comfortably and try your best to clear your mind (it is perfectly normal for your mind to start wandering after about twenty seconds so don’t worry). If you notice that you are thinking about doing the laundry or something else, try and stop that thought and get back into the deep breathing, concentrating on how your breath comes out of your nostrils, or how your tummy rises and falls with each breath. Practice this exercise at least twice a day just for three minutes. After doing it for a couple of weeks you will notice that your mind does not wander as much and you are able to stay in a meditative state for longer than three minutes. Even if it takes you weeks or even months to acquire this skill please do not worry. Mindfulness is purely non judgmental. You are not letting yourself or anybody else down by not being an expert at meditation.

Once you are comfortable with sitting quietly concentrating on your breathing you can begin to introduce visualization techniques. Think of a lovely place that you can remember. It can be anything at all, perhaps a nice garden that you have sat in, a park you have visited or a stream. While you are picturing this object or place try and imagine that you are there and how it makes you feel. Using visualization exercises regularly lowers the heart rate and blood pressure, making the mind and body feel calmer.

Remember you should practice and practices again at bringing your attention back to your body, to the moment you are in. Making this simple effort gives us the power to expand our awareness from times when we are meditating to living mindfully every day. In other words, the meditation can help keep us relaxed even while we are not in a meditative state. Use your breath while you are trying to complete difficult tasks. Direct your full attention to each in-breath and each out-breath as they follow one another. By doing this you can bring both body and mind into a state of well being and stillness. You will find that after being mindful for a few weeks it starts to come naturally to you. And you will soon notice that your stress levels are not as high, you are having less panic attacks, your OCD is more controlled and you are dealing with your pain better.

Life is not a bowl of cherries and sometimes we can be overwhelmed by depression and distress. Fear, worry, pain, self loathing or hopelessness is part of many people’s daily lives. Practicing mindfulness gives us the tools to cope better with these difficult issues by helping us be more alert, aware, and accepting of ourselves as we are. By being mindful we can learn to live without fear, just live in the moment, and just be.

Mike Sorensen is an audiophile and the author of the www.AcousticFields.com soundproofing blog. Music has always been his greatest escape from the onset of depression.

March 14, 2012Permalink 1 Comment

How to Write the Best Argumentative Essay – 3 Techniques

Argumentative essays require a lot of research and a genuine interest in the topic in order to be successful. Studying the various viewpoints of an argument and collecting evidence for and against each opinion is vital.

This type of essay takes on quite a specific format in the form of the introduction, clearly organized main body and final conclusion.

Firstly…

You must carry out thorough research on your topic of choice. Your chosen topic should be of genuine interest to you. There is nothing harder than having to argue on a topic that you hold no interest in. You must be able to demonstrate that your beliefs are reasonable and logical by providing evidence to back up any claims. Have an in-depth understanding of all viewpoints on the topic so that you can substantiate both sides of the argument with sufficient evidence.

Secondly…

Introduce your topic clearly with a brief explanation touching on both sides of the argument and where your view sits. The main body of the essay must include more detail with strong evidence in support of your findings. You must also include evidence to support any other viewpoints. By considering carefully the possible reasons that others share differing ideas, you can gather enough evidence to refute their claims and strengthen your own. In your conclusion you must summarise the evidence you have found and come upon a final decision be it that you are right or simply that you still have strong beliefs but are happy to ‘agree to disagree’.

Thirdly…

The way in which you present your essay can say a lot to the reader. Ensuring that you format your work neatly and clearly will make it far more readable and appealing. Making each section of the essay clearly identifiable allows you to appear professional and the master of your topic. By using a writing program such as Microsoft Word, you have access to all the formatting, font styles and sizes that you need. Word comes as part of the Microsoft Office 2010 Package and also includes Excel, PowerPoint, OneNote and many other programs. For students and teachers there are many online Student Software Stores where you can find specially discounted software for students with up to 90% discount on normal retail prices.

 

March 8, 2012Permalink 1 Comment

How to Cure Depression without Medication

Approximately 50 percent of people who suffer from depression do not benefit from prescribed anti depressants, according to Gracelyn Guyol an author and researcher who cured herself naturally from depression and bipolar. She also states that those who do find benefit from anti depressants, discontinue using them due to the side effects. Medication does not cure depression, what it does is temporarily mask the symptoms which then leads to addiction. The most effective way of beating depression is without medication, knowing what techniques can assist you, and being committed to your treatment will eradicate depression permanently.

It is essential that you know as much about depression as possible, and the range of symptoms that are associated with its different types. This will assist you in finding the most effective methods of self treatment. A helpful book to begin with is “Depression for Dummies,” by Laura L. Smith. This book covers all you need to know from the different types of depression and the symptoms; it also discusses techniques, and methods you can use to cope with the disorder.

There are certain types of depression that are caused by an underlying medical problem; you first need to go to the doctors to ensure that this is not the case. If you have a medical condition that you are unaware of, you will not be able to cure your depression unless the medical condition has first been dealt with.

There are a number of conditions that can cause depression; these include stroke, Lyme disease, diabetes, Huntington’s and Parkinson’s disease, brain trauma and multiple sclerosis.

Depression leads to isolation, this can make your condition worse as you are alone with the negative thoughts which are the cause of your depression. Go out with friends and family, join a support group or become a volunteer. Anything that keeps you in regular contact with people will help to manage the symptoms of the condition.

According to Dr. Segal you should speak to a therapist, the simple act of talking about your problems can help. Your therapist will be able to assist you in getting to the root cause of your condition; when this has been discovered, he/she can develop a treatment plant to help you to cope with the symptoms.

Start exercising for at least 15 to 30 minutes per day. You don’t need to do anything strenuous or go to the gym, going for a walk every day is enough. This helps to relieve stress which is one of the main reasons why people become depressed in the first place. Exercise also releases dopamine and serotonin, these are chemicals responsible for your mood; when released, you will start to feel happier.

There are several relaxation techniques that can treat depression, at the same time as stimulating feelings of well-being. Some of the better techniques include mediation, visualization, yoga and deep breathing exercises. Not all techniques are going to work with everyone. Therefore, you will need to try out different methods to see which of them works best for you. Once you have determined this, you will need to incorporate it into your daily routine in order to experience the full benefits.

About the author
Grace Pamer is a work from home mom and the author of www.RomanticFrugalMom.com, one woman’s on going quest to get her family to go green whilst keeping romance alive in her marriage. Check out her love letters for him section if you need help writing a love letter to your nearest and dearest because of a hectic schedule because ethical living starts at home.

Image via Creative Commons

February 15, 2012Permalink Leave a comment